Own UX and content journeys across Shield AI for key audiences, including customers, partners, policymakers, recruits, media, and industry stakeholders
Maintain, update, and improve existing website pages to ensure content accuracy, strong UX, and alignment with business priorities
Build new web pages and digital experiences in partnership with our web agency and internal stakeholders
Translate campaign, product, recruiting, and communications goals into clear, effective web experiences
Use WordPress to create, edit, QA, and publish website content
Partner with Product Marketing, Communications, Creative, Recruiting, and business stakeholders to develop web content and page structures
Apply strong UX judgment to improve navigation, page flow, content hierarchy, conversion paths, and audience engagement
Use AI-enabled design and development workflows to accelerate ideation, prototyping, page production, and content refinement
Coordinate with agency partners on web design, development, maintenance, SEO, analytics, and technical improvements
Monitor web performance and user behavior to identify opportunities for content, UX, and conversion improvements
Ensure website updates meet brand, quality, accessibility, and performance standards
Benefits
Excellent Medical Coverage
Mental Health Employee Assistance Program
Paid Parental Leave
Pet Insurance
Flexible Work Hours
Onsite Gym (DC)
Gym Discount (San Diego)
Free Parking
Competitive Compensation
Stock Benefits
401K Services and Match
Hands-on experience managing and publishing content in WordPress or a comparable CMS
Excellent project management skills with the ability to manage multiple web updates, launches, and stakeholder requests
Basic understanding of HTML, CSS, design systems, or front-end development workflows
Strong UX judgment with the ability to structure clear, intuitive digital journeys for multiple audience personas
Strong writing, editing, and content organization skills
Strong understanding of web content best practices, page hierarchy, SEO fundamentals, accessibility, and conversion optimization
Experience building, maintaining, and improving website pages in partnership with designers, developers, agencies, and internal stakeholders
Comfort working with AI-enabled tools for design, content, prototyping, development, or workflow acceleration
4+ years of experience in web experience, digital experience, web production, UX/content strategy, or a related field
Experience in aerospace, defense, national security, advanced technology, or B2B technology
Experience working with web agencies or external development partners
Familiarity with analytics tools, heatmapping, A/B testing, SEO platforms, or web performance reporting
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