We are seeking a Marketing Operations Specialist to support the execution and optimization of NAM’s digital marketing systems, campaigns, and reporting infrastructure. In this role, you will help manage marketing automation, campaign deployment, and performance tracking across digital channels while supporting the operational backbone of the marketing team.

Key Responsibilities

Support management of NAM’s marketing technology stack, including HubSpot, Notion, analytics platforms, and marketing tools

Build and deploy email and social marketing campaigns including automated lead-nurturing workflows and lifecycle triggers

Create and communicate monthly performance reporting on marketing initiatives, including campaign performance and lead generation outcomes

Assist in developing marketing dashboards that track ROI, cost-per-lead, and conversion trends

Manage CRM contact lists and segmentation while supporting data quality and compliance practices

Coordinate editorial calendars, article outreach, and content production cycles

Support website operations including routine updates and monitoring of SEO, page speed, and conversion metrics

Maintain digital asset libraries for brand consistency

Qualifications

Required

2–5 years of experience in marketing, marketing operations, or digital marketing

Experience with marketing automation platforms such as HubSpot or similar CRM tools

Experience managing email campaigns and digital marketing workflows

Familiarity with SEO performance monitoring and optimization metrics

Strong analytical and reporting skills

Strong organizational skills and attention to detail

Preferred

Bachelor’s degree in related field

Experience with Google Analytics 4 or marketing performance dashboards

Experience with WordPress website management

Experience with graphic design tools such as Canva or Adobe

Experience supporting marketing technology systems and integrations

What We Offer

Salary

$33.00 – $38.00 per hour (good-faith estimate)

Benefits & Other Eligible Compensation

Includes health, dental, vision, disability and life insurance, 401(k) plan with company match, paid time off, annual bonus, and additional voluntary benefits.

National Arbitration & Mediation (NAM) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

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