Japanese Beverage Marketing Specialist (79124-4) Follows up with customers to make sure that they are satisfied with a particular product

Ensures that salespersons are on track with sales goals

Meets with other departments to make sure that salespeople are doing their job correctly

Provides any necessary data or reports to the sales team

Exerts attention to detail, as customers may have the same problems; reports the problems as necessary

Arranges appointments with clients and the sales team

Acknowledges customers by responding to emails, texts, and phone calls

Updates all contact information for clients

Deals with any customer complaints and resolves the issue as necessary

Answers and transfers phone calls, screening when necessary

Welcomes and directs visitors and clients

Maintains filing systems as assigned

Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed

Responds to and resolves administrative inquiries and questions

Does any necessary administrative work including filing reports or presenting sales team with necessary documents

Help troubleshoot problems with customer orders, customer accounts and other related issues

Provide the sales team with data reports and sales guides

Monitor sales performance through sales tracking tools and report progress to sales representatives

Keep up with new product sales launches and make sure the sales team is up to date

Provide customer service by staying on top of pending orders and customer requests

Identify where improvement is needed in sales practices and make suggestions for improvements

Perform other related duties as assigned

#J-18808-Ljbffr